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Privacy Policy

1. Introduction

Aoibhneas Domestic Abuse Support for Women and Children respects your right to privacy and is committed to protecting the privacy of users of www.aoibhneas.ie (the “Website”) and complying with our obligations under the General Data Protection Regulation (the “GDPR”). We are aware that as a user of this Website you care about the security and privacy of your information. The purpose of this Privacy Notice (the “Notice”) is to outline how we deal with any personal data you provide to us while visiting this Website. You should not use this Website if you are not happy with this Notice.

By visiting this Website, you are accepting the terms of this Notice. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of those other websites. When we link to another website it does not constitute an endorsement of that website by Aoibhneas Domestic Abuse Support for Women and Children.

2. What information do we collect

2.1 We retain two types of information:

(a) “Non-Personal Data”

You can browse the Website without telling us who you are or revealing any personal information about yourself. Like most websites, we gather statistical and other analytical information collected on an aggregate and anonymous basis from all visitors to our Website. This “Non-Personal Data” comprises information that cannot be used to identify or contact you, such as your domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits, and other anonymous statistical data involving the use of our Website.

(b) “Personal Data”

“Personal Data” is data that identifies you or can be used to identify or contact you. Personal Data is collected only with your knowledge and permission and is retained by Aoibhneas Domestic Abuse Support for Women and Children in a secure manner.

2.2 If you choose not to provide Personal Data, you can still browse and use the Website, but certain functions/services may not be available without providing the necessary Personal Data.

2.3 This Website does not use cookies to hold personally-identifying information.

3. Purposes and the lawful basis for which we hold and use your Information, including the retention periods

3.1 Non-Personal Data:

This information is used in an aggregate form to get a better understanding of how people use the website, e.g. which pages are most popular, which links people find most useful, etc. This helps us to improve the website and provide better information and support for those who use it. We also use cookies.

3.2 Personal Data:

(a) If you complete the “contact/call/email back” option on our website, you will be asked to provide personal data such as your name, email address, and phone number. The Company are relying on legitimate interest as the legal basis for processing this data, and we will/will not retain your details.

3.3 Personal Data is only collected from you if you voluntarily submit it to us, apart from your IP  address, which is considered personal data under the GDPR and this is collected by the cookies that Aoibhneas Domestic Abuse Support for Women and Children use on this website.

4. Disclosure of Information to Third Parties

4.1 We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential as part of their contract with  Aoibhneas Domestic Abuse Support for Women and Children and keep the information confidential.

4.2 We may also release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies in order to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.

4.3 We may transfer your data outside the EEA.

[If you use services based outside the EEA for web hosting, email marketing, CRM, etc. please check that they comply with GDPR or similar safeguards and note them here.]

5. Your Rights

5.1 Unless subject to an exemption (under the GDPR), you have the following rights with respect to your personal data: –

  • the right to find out, if Aoibhneas Domestic Abuse Support for Women and Children holds personal information about you. You have the right to be given a description of the personal data and to be told the purpose(s) for holding your information
  • The right to request a copy of your personal data which the Aoibhneas Domestic Abuse Support for Women and Children holds about you;
  • The right to request that the Aoibhneas Domestic Abuse Support for Women and Children corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for Aoibhneas Domestic Abuse Support for Women and Children to retain such data;
  • The right to withdraw your consent to the processing at any time, if consent is the condition for processing;
  • The right to request that the Aoibhneas Domestic Abuse Support for Women and Children provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable)
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable).
  • the right not to be subject to a decision based solely on automated processing, including profiling
  • The right to lodge a complaint with the Data Protection Commission.

You can request any of this information by writing to the Data Protection Manager, Aoibhneas Domestic Abuse Support for Women and Children, PO Box 5504, Dublin 17. Please enclose proof of identity and as much specific information in order to assist us and Aoibhneas Domestic Abuse Support for Women and Children will reply within one month

6. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to track your usage of the Website and compile anonymous data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This website uses Google Analytics to gather anonymous statistics about visitors to the site and which pages are visited.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

For more information on cookies, see our Cookie Statement.

7. Security

Aoibhneas Domestic Abuse Support for Women and Children takes its security responsibilities very seriously, including by employing appropriate physical and technical security measures, and generating awareness, and regular reviews of these responsibilities. We will take all reasonable precautions to prevent the loss, misuse or alteration of Personal Data you volunteer.

Our website uses HTTPS to transmit information. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

You should note, however, that Internet transmissions are never completely private or secure. You should note, however, that Internet transmissions are never completely private or secure.

You accept that any information or message you send to the Website may be intercepted or read by others. You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your

transmissions, or the disclosure of information, nor do we offer any guarantees, warranties or indemnities as to the security or otherwise of any information which you volunteer.

Online payments are processed by Stripe. Please review their own privacy statement before usage.

Any external links provided on our website are not an endorsement by Aoibhneas Domestic Abuse Support for Women and Children, please refer to those specific website’s own privacy statements before usage.

8. Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Notice and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

9. Third-Party Software

Aoibhneas Domestic Abuse Support for Women and Children makes use of third party software and we endeavour to ensure that they are GDPR compliant.

10. Changes to our Privacy Policy

This Privacy Notice will be the subject of change and the use of information that we gather shall be subject to the privacy notice in effect.

Contacting Us

If you have any questions regarding this privacy notice or any other matters relating to our privacy policy generally, you may contact us using the information below:

Data Protection Manager, Aoibhneas Domestic Abuse Support for Women and Children, PO Box 5504, Dublin 17
Email: [email protected]