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Description (Night support worker)

Job title

Night support worker

Reports to

Manager and other designated persons

Role Purpose

The purpose of the job is to:

  • Ensure the safety and security of Women and Children resident in Aoibhneas Women and Children’s Refuge.
  • Represent the work and ethos of Aoibhneas Women and Children’s Refuge.

Key Job Responsibilities

Client Services
  • Provide safety and security in a lone working capacity to Women and Children resident in Aoibhneas Women and Children’s Refuge at night, weekends and bank holidays.
  • Ensure all safety and security protocols are observed and enforced.
  • To ensure the provision of emotional and practical supports to all residents in Aoibhneas.
  • To operate the 24 Hour Refuge Helpline.
  • To provide emergency accommodation to Women and Children fleeing Domestic Violence.
  • Maintain accurate and up to date records of all case files.
  • Liaise with and inform the Manager, on a regular basis, of issues arising from work.
  • Work under the direction and guidance of the Refuge Manager or other Designated Officer to ensure the highest possible level of care is maintained at all times.
  • Perform such duties appropriate to the post, which may be assigned by the Refuge Manager or other Designated Officer.
  • Ensure standards are maintained and adhered to inline with policy, procedure and legislation.
  • Access the designated person on call when required in line with policy and Children's First legislation.
  • Participate in relevant training and development courses.
  • Participate in the provision of services as part of the Refuge team.
  • Engage in supervision sessions on a regular basis.
Person Requirements


  • A minimum of 1 years relevant work experience working in a social care setting.
  • Knowledge and understanding of domestic violence and issues affecting women and children experiencing domestic violence.
  • Flexibility/Adaptability.
  • Integrity.
  • Dependability.
  • Concern for others.
  • Independence.
  • Stress tolerance.
  • Co-operation.
  • Initiative.
  • Self Control.
  • Ability to deal effectively with conflict.
Terms & Conditions
  • Part time post - alternate three nights (11pm-7am) on/ off.
  • Flexible working from time to time.
  • Three-year fixed term contract.
  • Salary scale is €25,786-€34,514 (pro rata).

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